Frequently Asked Questions

We can mobilize within 24-48 hours for emergency assessment and temporary protection measures. Our dedicated fire rebuild team fast-tracks the permitting process, typically starting within 2-3 weeks of contract signing. We maintain emergency response crews specifically for Altadena residents affected by fires, ensuring rapid deployment when you need us most. Our relationships with local officials and expedited permit processing can shave weeks off typical timelines.

A comprehensive rebuild in Altadena requires several permits: Building Permit (for structural work), Electrical Permit, Plumbing Permit, Mechanical/HVAC Permit, Grading Permit (if site work is needed), and potentially a Demolition Permit for debris removal. Additional permits may include Solar Installation Permit (if adding solar), Pool/Spa Permit (if applicable), and Tree Removal Permit (for protected species). We handle all permit applications, drawings, and approvals as part of our service, leveraging our relationships with LA County Building & Safety to expedite the process.

We provide comprehensive insurance support including detailed photo documentation of all damage, itemized loss inventories with replacement values, and professional estimates in insurance-friendly formats. Our team coordinates directly with adjusters, attending all inspections to advocate for your interests. We help identify often-overlooked items like code upgrades, matching requirements, and additional living expenses. Our documentation has helped clients recover 15-30% more than initial insurance estimates. We also offer direct billing options to reduce your out-of-pocket expenses during rebuilding.

Our comprehensive design-build service provides everything under one contract: initial assessment and planning, architectural design and 3D renderings, structural engineering, all permit applications and approvals, complete construction from foundation to finishes, interior design and material selection, landscape design and installation, and final inspections and certifications. You work with a single team throughout the entire process, eliminating coordination headaches and finger-pointing between contractors. This integrated approach typically saves 20-30% in time and 10-15% in costs compared to traditional architect-plus-contractor models.

A complete home rebuild typically follows this timeline: Weeks 1-2: Emergency stabilization and assessment. Weeks 3-8: Design development and permit applications. Weeks 9-12: Permit approval and contractor mobilization. Months 4-6: Foundation and framing. Months 7-8: Mechanical, electrical, and plumbing rough-in. Months 9-10: Insulation, drywall, and exterior finishes. Months 11-12: Interior finishes, flooring, and fixtures. Month 13: Final inspections and move-in preparation. Total timeline: 12-14 months for a standard home, though complex projects may take 16-18 months. We provide detailed schedules and weekly updates throughout.

Yes, we regularly work with external architectural plans. We begin with a thorough review to ensure plans meet current building codes, fire-resistance requirements, and structural standards. Our team optimizes plans for cost-efficiency, identifying potential savings without compromising design intent. We coordinate directly with your architect for any necessary revisions, ensuring seamless integration. This collaborative approach often identifies improvements that enhance both functionality and value. If modifications are needed for permits or codes, we handle the coordination to keep your project moving forward.

We recommend a comprehensive fire-resistant building approach: Exterior walls with fiber cement siding (Class A fire rating) or stucco with one-hour fire assembly. Roofing using Class A materials like concrete tiles, slate, or metal roofing. Dual-pane tempered glass windows with aluminum or steel frames. Composite or fire-treated wood decking materials. Non-combustible fencing within 5 feet of structures. Fire-resistant insulation like mineral wool. Ember-resistant vents and enclosed eaves. Hardscaped zones with gravel or pavers near the home. These materials not only protect your investment but often qualify for insurance discounts and meet new California building codes for high-fire zones.

Yes, we provide complete site services from day one. This includes safe debris removal following environmental protocols, hazardous material abatement (asbestos, lead paint), soil testing and remediation if needed, lot clearing and grading, utility connections and repairs, erosion control measures, and temporary fencing for security. We handle all disposal permits and documentation, ensuring compliance with environmental regulations. Our crews are certified in hazardous material handling, protecting both workers and the environment. This comprehensive approach means you deal with one company from cleanup through move-in.

We offer transparent, detailed pricing with multiple options: Fixed-Price Contracts provide cost certainty for standard rebuilds with clearly defined scopes. Cost-Plus Contracts offer flexibility for complex projects with a guaranteed maximum price. Our estimates include line-item breakdowns for every component, from foundation to fixtures. We provide value engineering options to optimize your budget without sacrificing quality. Payment schedules align with construction milestones and insurance disbursements. No hidden fees or surprise charges - all change orders require written approval before proceeding. We also offer financing assistance and can work directly with your insurance company for direct billing.

We stand behind our work with comprehensive warranties: 10-year structural warranty covering foundation, framing, and load-bearing elements. 2-year systems warranty for electrical, plumbing, and HVAC installations. 1-year craftsmanship warranty on all finishes and installations. Manufacturer warranties on all appliances and fixtures (typically 1-5 years). Our warranties are fully transferable to new owners, protecting your investment. We provide 24/7 emergency response for warranty issues during the first year. Annual inspection services help identify and address any concerns before they become problems. All warranty work is performed by our own crews, ensuring quality and accountability.